RointePRO Club Terms and Conditions:

a) The RointePRO Club is open to professional installers, aged 18 or over AND resident in the United Kingdom, with a valid company registered on Companies House or with an NICEIC certificate, who provide their details using the form opposite. The Rointe Sales team (telephone 0203 321 5928 or email [email protected]) will then validate your information with a phonecall or email. 

b) By completing the form, or providing your details you shall be deemed to have accepted these Terms and Conditions, and given consent to be contacted through various communication channels for the purposes of promoting the RointePRO Club.

c) The RointePRO Club process is as follows:

1. Go to https://rointe.com/uk/professionals/register-rointe-pro/ and complete your details. You may also contact the Rointe Sales team directly to sign up.
2. Go to https://rointe.com/uk/my-account/rointeclub/ and upload your invoices in PDF, JPEG or PNG format. You may also send it directly to the Rointe Sales team. After your first invoice has been uploaded and validated with the Rointe Sales team, your Welcome Gift will be sent out to you.

d) The RointePRO Club runs from January to December each year.

e) Entries on behalf of another person will not be accepted and joint submissions are not allowed.

f) The 3% for e-gift cards is subject to the following conditions:

1. The 3% is calculated on the net amount of all purchases of Rointe products (subject to our general terms and conditions) from an actual wholesaler throughout the year.
2. It is not valid on purchases made from online websites, including our own.
3. There is a maximum e-gift card reward amount of up to £500 per installer per year.
4. All claims must be made within 30 days of the last date in December, with the e-gift card reward issued by the end of February.
5. Gift cards will be issued as an e-gift card from Love2 Shop (https://www.highstreetvouchers.com/e-gift-cards) to the registered email address of the installer.
6. Depending on the amount of the gift card, it may be split across multiple gift cards.
7. No cash alternative is available, nor can the rewards of the Rointe Club be exchanged for goods or other prizes.
8. Rewards must be issued to the named installer on our records, they cannot be transferred to any other person.

g) The extended guarantees are subject to the following conditions:

1.  The extension is from 3 years to 5 years on electronics only.
2. Only valid when a registered RointePRO installer, installs the product.
3. Only valid on the following products: D Series radiators, Kyros radiators.
4.  It is not valid on purchases made from online websites, including our own.
5. No cash alternative is available. Nor can the guarantee be transferred to another person, product or service.

h) ROINTE reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the RointePRO Club with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of ROINTE in all matters under its control is final and binding and no correspondence will be entered into.

i) We shall not be liable for any financial loss arising out of the refusal, cancellation or withdrawal of any promotion or any failure or inability of a customer to take advantage of the Rointe Club for any reason.

j) If we reasonably believe that the Rointe Club is being used in violation of these terms, unlawfully or illegally, or non-fair usage is implied, we may reject or cancel any order or application to join RointePRO and you agree that you will have no claim against us in respect of any rejection or cancellation. We reserve the right to take any further action it deems appropriate in such instances.

k) From time to time certain products may be excluded from the RointePRO Club and any such exclusion will be notified to you.

l) The RointePRO Club remains the property of INDUSTRIAS ROYAL TERMIC, SL. No aspect or feature may be copied, reproduced, distributed, or published directly or indirectly in any form or by any means for use by an entity other than the original recipient, without our prior written permission.

m) ROINTE has no responsibility for invoice uploads that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the invoice upload is not proof of receipt by ROINTE.

n) ROINTE shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen here, and in accordance with data protection legislation.

o) ROINTE accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of joining the RointePRO Club or accepting any rewards offered. ROINTE further disclaims liability for any injury or damage to your or any other person’s computer relating to or resulting from participation in or uploading/downloading any materials related to the RointePRO Club.

p) ROINTE shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.